Peter Drucker aptly noted, “The most valuable asset of a 21st-century institution, whether business or non-business, will be its knowledge workers and their productivity.” Following him, Richard Straub – President of the Peter Drucker Society – claims that knowledge has become the most critical resource in the modern economy, surpassing even physical assets in importance. Managing knowledge work and knowledge workers is pivotal for fostering innovation and creating new value. This shift is driven by several transformative changes, including the rise of artificial intelligence (AI), remote work, and collaborative platforms. To navigate these changes effectively, organizations need to adopt new management practices that prioritize the productivity and creativity of knowledge workers. […]
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