As we consider the concept of knowledge work today, we are faced with several challenges. How do we motivate increasingly independent workers to be part of an organization or a team? How do we measure and evaluate knowledge worker productivity? How do knowledge workers face the ever-changing landscape of AI and associated technologies? Although he has been gone for almost 20 years, Peter Drucker identified the shift towards knowledge work, and left us some very sound advice for navigating the rough waters we now confront.[…]
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