Tammy Erickson is an author, expert on leadership and work, and an Adjunct Professor, Organisational Behaviour, at London Business School. She is the founder and CEO of Tammy Erickson Associates, a firm dedicated to helping clients build intelligent organizations. She tells Peter Day what’ss wrong with the traditional idea of leadership, and how leadership is about asking the right questions, rather than command and control. And she talks about the need for “spontaneous coordination”.