Bastiani grew up in a small town in Tuscany, where people knew and helped their neighbors, and when he moved to the city he was disheartened by how little social connection he had to the other residents of his street. His solution, in 2013, was to create a Facebook page called “Residents of Via Fondazza – Bologna” which he promoted by posting flyers in his neighborhood. Quickly, people began to connect with it, and soon the page became a place for neighbors not only to get to know one another but also to arrange to help each other in various ways. As one article reports, people were soon “giving free piano lessons, lending washing machines, providing tips to newcomers about services in the city, giving away leftover food when going on holiday, holding street birthday parties,” and more.

But Bastiani and the others he had engaged in this project didn’t stop at the end of their own street. They publicized the success of the model and created a website to guide others who wanted to do the same. As of January 2015 they were at least 330 other social streets established in Italy, and more than 360 in other parts of the world.

We could say, then, that Bastiani is a path creator, and the enterprising people in these other cities, making progress with access to his story and approach, are path finders. Both are essential entrepreneurial types, in the commercial as well as the social sector, but the former is much more rare than the latter. The difference between them is not how boldly venturesome they are, but the extent to which they rely on preexisting knowledge maps.

Path finders very reasonably and rationally rely on ways to do things already discovered as they seek new opportunities. The steps they take are valuable but not usually surprising (to themselves or others) because they are consistent with the map of the known. In contrast, path creators are “unreasonable” in their lack of desire to consult old maps – but this key to their ability to come up with new and better approaches, and sometimes cause fundamental alterations to what is understood about the world.

Path creation occurs through a learning process of creative performance that is at odds with knowing. Rather, it involves stepping beyond the limits of reason to penetrate the “not-knowing” space. Whereas path finders accept that they will face and have to manage risk when they set out to build something new, path creators revel in and embrace the uncertainty and unpredictability of creating solutions that are sui generis. They do not resort to best practices, rules, and handbooks. Innovation, for them, is a form of disobedience.

Path creators are driven by the power of ignorance, which is to say their open-mindedness. That gives them the strength and ability to take a novel stance or perspective. They can be terrifically disruptive, depending on the institutional, entrepreneurial, and social contexts in which they act. They don’t need the comfort of ways already travelled, and don’t filter their visions through the perspectives and judgments of others.

Given all this, it is interesting to consider in which direction today’s advances in information and communications technology are taking us: Are they encouraging more path finding or more path creating? As early as the 1960s, Peter Drucker told managers that the most pressing problems they faced in applying technology were not of a technical nature, but human ones. This remains true. If we want technology-fueled progress, we should be figuring out how to help humans use technology to open up new territory, not just to map the territory we know in ever greater detail.

Either is possible, for example, with big data. Path finders value big data for its power to fill in as many details as possible of their knowledge maps, allowing them to identify the most reliable paths to walk and steps to take. By contrast, path creators see the extra layers of detail offered by big data as the enemy of creative ignorance. The appeal of big data for them is the chance to see patterns that disprove the assumptions that come with acquired knowledge. As the great Italian physicist Enrico Fermi put it, “If the result confirms the hypothesis, then you’ve made a measurement. If the result is contrary to the hypothesis, then you’ve made a discovery.” Of course it was data that allowed Galileo Galilei to discover, contrary to all received wisdom, that the Earth moves around the Sun. The defiant statement attributed to him even as he was forced to recant his finding — Eppur si muove (“and yet it moves”) – could be the battle cry of all path creators.

When someone like Federico Bastiani takes a modern technology like an online social networking platform and finds in it a way to enrich the physical reality of a neighborhood, he is using it for path-creating purposes. To get more innovations like social streets – technology-supported solutions that add so much to human life that they turn into movements – I would argue we need more than technologists taking technology to the next level. We need humanists, deeply attuned to what would make their lives and their neighbors’ lives more fulfilling, and unconstrained in imagining how to use an ever-evolving toolkit to deliver it.

About the author:

Professor Piero Formica is the founder of the International Entrepreneurship Academy (www.intentac.org) and, currently, a Senior Research Fellow at the Innovational Value Institute