Managing Engagement in the Digital Age
by Walt McFarland
The technological advances of the digital age seem tailor made for enabling an engaged and high performing global workforce. One reason is that emerging technologies can actively support key human development needs. For example, adult learning experts tell us that great human development is social, collaborative, immediately relevant, and self-directed—all features that can be enhanced by today’s technology. In the digital age, members of the global workforce have the capability to be more connected, more collaborative, and have greater personal impact than ever before. More knowledge is immediately available to them—in more delivery choices—than at any time in history. Clearly, the digital age is creating a workplace optimized for high levels of workforce engagement. […]