How Drucker Thought About Complexity
by John Hagel III
This is a cross-post from the HBR Complexity Serieswritten by John Hagel, and is one of the perspectives relating to the 2013 Drucker Forum Theme (“Managing Complexity”). Throughout his life, Peter Drucker strived to understand the increasing complexity of business and society and, most importantly, the implications for how we can continue to create and deliver value in the face of complexity. I have long been influenced by Drucker’s work. In the 1960s and 1970s, he was already anticipating some of the implications of the Big Shift just beginning to emerge: the transition to an information economy, the centrality of knowledge work, and the transformative impact of digital technology on all types of work. […]