Should you say “thank you” to a robot? This is not a trick question, or a philosophical one. I am interested in the practicalities[…]
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Should you say “thank you” to a robot? This is not a trick question, or a philosophical one. I am interested in the practicalities[…]
Continue readingIt may not be true that the 19th century French politician, Alexandre Auguste Ledru-Rollin, once uttered the words: “Eh! Je suis leur chef, il faut que je les suive!” [“I am their leader, I must follow them!”] But the line is quoted often to this day. It evokes a chaotic world in which leaders have lost much of their authority, and feel intimidated by the uncontrollable power of the crowd.[…]
Continue readingIn an “always on”, digital age, the deadline – it so often seems – is now. Churchill famously called for “action this day”. Today’s demand is for “action this minute”. Why have you not replied to my email? Have you seen this tweet? What’s been happening to the S&P 500 in the last few minutes, or seconds?[…]
Continue readingFriday Nov 22nd 2pm-3pm Zeremoniensaal, Hofburg, Vienna The corporation may be one ecosystem operating within a broader ecosystem. But at its heart remain the people who have to carry out the work that has to be done. This session of the Forum took time to consider the role of people and how they contribute to the wider ecosystem of business. In the chair was Andrew Hill of the Financial Times, and he was joined by Michele Zanini, managing director of Gary Hamel’s Management Lab; Gianpiero Petriglieri, associate professor of organisational behaviour at Insead; Avivah Wittenberg-Cox, author and CEO of the 20-first consultancy; and Bart Weetjens, a social entrepreneur and a Zen priest. Hill opened by recalling the words […]
Continue readingWhat should a business leader’s main goal be: keeping an unrelenting focus on the performance of the business (that is
Continue readingManagement, Peter Drucker famously said, is a liberal art. It may be informed by data and enhanced by technology. But
Continue readingEconomic crisis, political uncertainty, the dangers of extremism: these things haunt us today just as they shaped and influenced Peter
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